Acceptance and eligibility

These Terms of Service ("Terms") govern access to the DoctorCureCraft website and purchase of DoctorCureCraft products. By using the website or placing an order, you agree to these Terms, our Privacy Policy and our Return, Replacement & Refund Policy. If you do not agree, do not use the website.

You must be legally capable of entering a contract in India. If you purchase for another person, you confirm that you are authorised to do so and will provide them with relevant product information and warnings.

Nutraceutical and health disclaimer

DoctorCureCraft products are nutraceuticals, health supplements or food products, as identified on their labels. They are not intended to diagnose, treat, cure or prevent any disease and are not a substitute for a varied diet, healthy lifestyle, professional medical advice, diagnosis or treatment.

• Read the complete label, ingredients, allergen information, warnings, dosage and storage directions before use.
• Consult a qualified healthcare professional before use if you are pregnant or breastfeeding, under medical supervision, taking medicines, have a health condition, have allergies, or are considering use by a child.
• Do not exceed the recommended usage. Stop use and obtain medical advice if you experience an adverse reaction. For a medical emergency, contact emergency services immediately.

General content on our website or social channels is educational and does not create a doctor-patient relationship or personalised medical advice.

Product information and availability

We aim to present product descriptions, labels, images, prices, stock and other information accurately. Packaging, colour and presentation may change without affecting the product. Always rely on the label supplied with the product. If website information conflicts with the physical label, pause use and contact us.

Products and offers are subject to availability. We may limit quantities, correct obvious errors, withdraw a product or refuse/cancel an order for legitimate reasons, including suspected fraud, pricing error, regulatory concern or inability to fulfil. If we cancel a paid order before fulfilment, the collected amount will be reversed as required by law.

Orders, prices, taxes and payment

An order is an offer to purchase. Acceptance occurs when we confirm or dispatch the order, depending on the checkout communication. Prices are shown in Indian Rupees and will state whether applicable taxes and delivery charges are included or added at checkout.

Payment is processed through third-party providers. You confirm that you are authorised to use the selected payment method. We may conduct verification and suspend an order if payment is incomplete, reversed or flagged.

Shipping and delivery

Estimated delivery dates are estimates, not guarantees. Delays may result from couriers, weather, public restrictions, address issues or events beyond reasonable control. Risk and responsibility transfer as provided by applicable law.

Inspect the parcel promptly upon delivery and report eligible damage or a wrong item within the policy window.

Returns, replacements and refunds

All sales are final: no returns, exchanges or voluntary refunds. Replacement is available only for an eligible product damaged in transit or an incorrect product delivered, subject to the separate Return, Replacement & Refund Policy.

Nothing in these Terms limits remedies that cannot lawfully be excluded.

Accounts and acceptable use

You are responsible for accurate information, account confidentiality and activity under your account. You must not misuse the website, attempt unauthorised access, introduce malware, scrape or copy content at scale, interfere with checkout or security, impersonate another person, make fraudulent claims, or use the service unlawfully.

Intellectual property

The DoctorCureCraft name, logos, product names, packaging, text, graphics, photographs, videos, website design and other content are owned by or licensed to DoctorCureCraft and protected by applicable intellectual-property laws.

You receive a limited, revocable, non-transferable right to access the website for personal, lawful use. No content may be commercially reproduced or used without written permission.

Reviews and user submissions

If you submit a review, image, feedback or other content, you confirm it is truthful, lawful and does not infringe others' rights.

You grant DoctorCureCraft a non-exclusive, worldwide, royalty-free licence to host, reproduce, adapt and display that content for operating and promoting the business, subject to our Privacy Policy.

We may moderate or remove content that is unlawful, misleading, abusive or irrelevant.

Third-party services and links

The website may use or link to third-party payment, logistics, analytics, social-media or marketplace services. We do not control their independent terms, availability or privacy practices. Your use of those services may be subject to separate terms.

Disclaimers and limitation of liability

To the maximum extent permitted by law, the website and general content are provided on an "as available" basis. We do not promise uninterrupted or error-free access.

DoctorCureCraft is not liable for indirect, incidental, special or consequential loss arising from website use, misuse contrary to label directions, or reliance on general educational content.

Where liability cannot be excluded, it will be limited only to the extent permitted by applicable law. Nothing excludes liability for fraud, wilful misconduct, defective goods or consumer rights where exclusion is prohibited.

Indemnity

To the extent permitted by law, you agree to compensate DoctorCureCraft for losses reasonably arising from your unlawful misuse of the website, infringement of third-party rights, fraudulent conduct or material breach of these Terms.

This clause does not apply to ordinary good-faith consumer complaints.

Force majeure

We are not responsible for delay or failure caused by events beyond reasonable control, including natural disasters, epidemic restrictions, strikes, transport disruption, governmental action, cyber incidents or utility/network failures.

We will take reasonable steps to reduce the impact and resume performance.

Governing law and disputes

These Terms are governed by the laws of India.

Please first contact DoctorCureCraft at doctorcurecraft@gmail.com or +91 76250 82819 so we can attempt good-faith resolution.

Subject to non-waivable consumer rights and the jurisdiction of consumer commissions or other competent authorities, courts at Bengaluru, Karnataka will have jurisdiction.

Changes, severability and contact

We may update these Terms prospectively. The version posted when you place an order will generally govern that order.

If any provision is unenforceable, the remaining provisions continue. Failure to enforce a provision is not a waiver.